Informativa sui rimborsi

We want every shirt in your collection to be right. If something isn't, our returns process is simple and fair, wherever you are in the world.

30-day returns

You have 30 days from the date of delivery to request a return. To be eligible, items must be unworn, unwashed, free from odours or marks, and returned with all original tags and packaging attached.

Non-returnable items

For hygiene and made-to-order reasons, the following cannot be returned or exchanged unless they arrive faulty: personalised shirts with a custom name and/or number, items marked as final sale, and gift cards.

How to start a return

Email support@shirtarchive.com with your order number and the reason for the return, and we'll reply with instructions. Please do not send items back before contacting us.

Refunds

Once your return is received and inspected, we'll confirm by email. Approved refunds are issued to your original payment method within 5–10 business days. Depending on your bank or card provider it may take a few more days to appear on your statement. Original shipping costs are non-refundable, and return postage is the customer's responsibility unless the item was faulty or incorrect.

Exchanges

The fastest way to get the size or shirt you want is to return the original item and place a new order once your return is approved.

Faulty or incorrect items

If you receive a shirt that is defective, damaged or not what you ordered, contact us within 14 days of delivery with photos. We'll cover return shipping and send a replacement or full refund.